To deliver a Valuable, Insightful and Trusted data driven world
One company, dedicated to enabling organisations and their consumers gain value from their data. Through a highly functional platform, MLD will improve the supplier-consumer value exchange by better managing the data owners’ permissions, in line with the evolving privacy regulations. Combined with its domain expertise and data simplification solutions, MLD offers organisations an almost limitless opportunity for deeper insight to improve performance and business outcomes.
Come on a journey as we move from Tech Ops to SRE. The infrastructure team are currently moving with haste into a full SRE style culture. Using Infrastructure as code for everything, using multi cloud environments with metrics, monitoring and security as core tenets of everything we do. Cutting edge technology and tooling are used throughout to deliver a solid robust infrastructure across the business.
We are happy to be able to offer part time hours or a flexible working arrangement for the right candidate.
This position is responsible for Service and Technical Operation activities, delivering technical services effectively and efficiently, working alongside Client Solution Architects, Client Delivery, Engineering and Client Services teams.
Incident and Major Incident management, restoring a failed tech service as quickly as possible, and ensuring appropriate workarounds put in place if incidents are not resolvable within the agreed Service Levels.
Develop and deliver well thought out technical problem resolutions, through understanding of system capabilities, analyzing alternative solutions, preparing system specifications for review by Engineering and Infrastructure teams (devops/sre culture), and if required writing appropriate code to repair systems disrupted through bugs or defects.
Problem management, preventing incident from happening, and to minimize the impact of Incidents that cannot be prevented, maintaining known errors and workarounds
Event management, implementing effective monitoring tools and alerting policies to support proactive and reactive problem management Accountability for key metrics (KPI/SLI/SLO) within this function, driving continuous improvement through reactive, preventative and proactive measures.
Application management and building detailed understanding of services from Client, Solutions Architects, Engineering and Operational levels.
Availability management defining, analyzing, planning,
Capacity management ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner.
Guarantee all compliance standards and guidelines are followed, or that proper, consistent accounting or other practices are being employed.
Information Security management responsible for ensuring the confidentiality, integrity and availability of MLD and Customer assets, information, data and IT services.
IT Service Continuity responsible for managing risks that could seriously impact IT services and provide minimum agreed service levels in cases of disaster, by reducing the risk to an acceptable level and planning for the recovery of IT services.
Moving towards SRE we need individuals who can drive forward the culture, they can work with minimal oversight and work as part of a self-organising team. They can think ahead and look for potential problems and understand the cascade effect of change. They are happy coding and architecting solutions as well as presenting to a team and mentoring junior members. The core requirements are a passion for technology, and the ability to inspire others on the journey to SRE.
Please send your CV and covering letter, along with salary expectations, explaining why you think you are suitable for the role to email@example.com along with your salary expectations.
*Strictly NO Agencies